Surprise Computer LLC

There is only one original Surprise Computer LLC.  We service the residents and businesses of Northwest Phoenix,  Arizona.  We are located in Surprise, Arizona.  623-455-9795  We are daily  in Surprise, Sun City, Sun City West, Sun City Grand, Sun City Festival, El Mirage, Youngtown, Trilogy at Vistancia, Traditions,  Sunflower Resort, Corte Bella, and more!  Call us!

TESTIMONIAL FROM MIKE G. POSTED ON ANGIE'S LIST:  I have worked with Steve as he solved many IT problems that just seem to crop up whenever I used the computers extensively. When I put things together, I didn't always follow the installation instructions.  Steve is quiet and deliberate: First he had to figure out what I had miswired and then he went to it and fixed the problem. He wasn't "flying by the seat of his pants". He carefully and deliberately looked at what the various difficulties could be and methodically eliminated them one by one. Then he went right to the source of the problem and it was fixed.

TESTIMONIAL FROM BOB N.:  "My wife and I have been using Surprise Computer services for approximately six years. These services tasks range from hardware upgrades, software issues and set-up with data transfer for new replacement computers. We have been extremely pleased with Steve Underwood’s technical expertise and to his promptly addressing our service requirements. Steve has always emphasized developing a good business-like relationship with us and records past service tasks for use in developing future trend lines. He makes constructive recommendations for improving the functional reliability of our equipment and in technical terms that are relatively easy to follow. Bob N. Surprise, AZ"

Steve has been most responsive in helping me resolve my hardware and software problems and the change to Windows 10! I gladly recommend him!

I was very impressed with the speed the repair man came out. They were friendly and professional and my computer has worked great ever since.
Would use again and highly recommend.

TESTIMONIAL FROM STEVE B. POSTED ON ANGIE'S LIST:  It was very good, very happy with him. In fact I am going to call him again for more work on my wife's computer. I would recommend him.

TESTIMONIAL FROM HARRY S. POSTED ON ANGIE'S LIST: The Computer was completed and then installed at my residence, to my complete satisfaction.

What we do:

We are here for you and we are mobile.

We come to you where you are.  You don't have to unplug everything, wonder if you can get it back together correctly, or stand in line.  We will analyze your equipment where you are.  We do not charge a trip charge or a fee for travel - we charge by the hour.  There are no hidden fees or gimmicks. 

To help keep our prices reasonable we do not have a retail (brick and mortar) location.  In this economy, all of us have to watch our spending.  We want you to be able to get your needs met at a cost that you can afford.

We do:  Virus Removal, Computer Repair (PC, Laptop, AiO, Tablet, etc.), General Questions, Upgrades, Networking, Installations, Security, Printer Installations, Router Installations, Email Setup, Server Maintenance, Custom Computers, Software or Hardware Troubleshooting, Smart TV/Phone Setup & Tutoring, Training.

We post tips, security issues, scammer reports, and other interesting computer-related information on our Facebook page.  Check out our Facebook page at: or click on the grey button here:

We book appointments by phone 623-455-9795 or you can schedule your time online by clicking on the green button here:

Want to get someone a unique gift?  Do you want to help someone who is constantly having technical problems?  You can purchase an eGift card by clicking on the blue button here:

Computer Service & Repair in Surprise

No job too small...

We are here to help you.

Whether you are young or wise, new to computers or a veteran user,  a casual or a serious computer user, we can help you with your computer related needs, including pc/laptop repair, virus removal, and smart device setup, in Surprise, AZ.  We help the small business, medium sized business, and the home user.